14/09/2020 22:00 – Broadband Network

Due to a unexpected reload of a broadband gateway on our network this afternoon, we are seeing a traffic imbalance on part of our broadband network.

We will be taking steps to disconnect sessions gratefully and re balance the affected gateways.

End users will see a PPP reconnect taking approximately 5-20 seconds. In the rare event your connection does not restore. You will need to power OFF and ON your router.

UPDATE01 – 22:10

This work is now complete.