16/04/2020 23:00 – Broadband Maintenance

We will be making some changes to our broadband network tonight in order to isolate 2 upstream gateways we suspect of causing additional latency to circuits routed via them.

This will cause existing connection via these gateways to drop and reconnect. Due to the nature of the change this can take up-to 20 minutes.

UPDATE 01 – 23:03

This work is about to start.

UPDATE 02 – 23:06

Tunnels have been terminated and traffic is starting to move across to other gateways.

UPDATE 03 – 23:28

We have seen an issue with the L2TP control messages not being accepted by the upstream gateways and releasing circuits to other gateways. We have therefore had to revert part of the configuration. Further works will be required at a later date.