Structured Communications will be implementing a change freeze from Monday 18/12/2017 at 01:00 GMT until Thursday 04/01/2018 at 09:00 GMT. This freeze is implemented every year during the busy Christmas period to ensure that no changes are made to our network or infrastructure which could affect services.
The freeze includes all changes to the network, non-essential maintenance, non-pre-planned change requests and infrastructure changes. Structured won’t be undertaking any planned maintenance during this time, unless we are responding to a fault.
Support tickets will not be affected by this change along with christmas changes to PBXs and current “inflight” orders already processing.
If you have any further questions regarding this freeze, please get in touch.