We will be upgrading our Broadband LNS gateways to the latest factory firmware release. This will require several reloads of each device as we are also upgrading the boot loaders along with the new firmware.
Customer sessions are expected to drop during the above window and may flip between gateways as each one is upgraded in turn.
UPDATE 01 – 22:52
This work started late however is now complete with sessions reconnecting as expected. Anyone still without internet access are advised to power off there router / modem for 20 minutes.