We are aware 1 of our media gateways is not releasing channels once a call has cleared down. This is causing BUSY tones or limit exceeded messages
We are currently working to resolve this ASAP.
UPDATE 01 – 19:00
Emergency Works have started. Any active calls on SIP02 have been dropped. We are sorry for any inconvenience caused.
UPDATE 02 – 19:03
SIP02 has reloaded and all services have restored. We will now look at SIP01
UPDATE 03 – 19:05
Emergency Works have started. Any active calls on SIP01 have been dropped. We are sorry for any inconvenience caused.
UPDATE 04 – 19:03
SIP01 has reloaded and all services have restored.