Our networking monitoring has alerted us to a large number of DSL circuits going off-line.
initial checks shows this to be a supplier outage and we are already engaged with them.
UPDATE01 – 17:00
We have chased our suppliers for an update who advise they are still working to isolate the fault
UPDATE02 – 17:37
We are continuing to chase for an update. We have been advised this has been made more complex due to another possible wholesale fault
We have confirmed the fault is not within our network and this now appears to only be affecting connections in the South of England.
UPDATE03 – 19:00
our supplier has advised there is a line card failure within there backhull network. Replacement hardware is required and a ETA of 21:30 has been placed on service restoration for affected users.
UPDATE04 – 21:25
We are seen services restore and have requested an RFO from our supplier. We apologise for the issues caused.