We are aware of an issue with our ticket system whereby the main website is not loading. It’s also possible emailed tickets are not being processed.
As we do not host the site internally due to diversity, we are investigating the issue with our 3rd party provider.
If your query is urgent then please contact us via phone.
UPDATE 01 – 12:21
We have been advised the root cause has now been addressed and this was caused by a DNS lookup limitation which has been removed while a long time solution is found.