We are aware SIP03 is suffering from issues following an emergency reboot. We are currently working on this as a matter of urgency.
UPDATE01 – 12:42
We are currently awaiting the database to recover. As a precaution, we are also restoring a backup of the platform to another host.
UPDATE02 – 13:10
A restore of the platform has resolved the issue. We are sorry for the disruption.
UPDATE03 – 13:15
After review we will be migrating this server to a new version of the software.
UPDATE04 – 17:37
A new software build has been deployed and accounts migrated over. A further window will be raised for the migration works.
UPDATE05 – 02/08/2024 – 21:00
SIP03 accounts have been migrated to the new platform. Test calls have been completed successfully.