As part of our Scheduled Core Network Enhancements outlined for Q2 of 2024, as communicated in February, we are continuing the replacement of our core devices at Telehouse North. This work will is being done in multiple phases. This work will cover THN-A
Broadband connections routed via THN-A will undergo automatic re-routing before the commencement of the maintenance activities.
However, leased lines terminating on this specific device will experience a service interruption during the maintenance window. Leased lines equipped with backup connections will be seamlessly re-routed.
All customers will see a brief interruption to routing as our transit links converge to THN-B. This should be no longer than 30 seconds.
Should you require further clarification or have any concerns, please do not hesitate to reach out.
UPDATE 01 –
This work has been rescheduled.
UPDATE 02 – 16/07/2024
LNS’s on THN-A have been re-routed to other gateways to lower the number of broadband services we will need to manually drop on Friday.
UPDATE 03 – 18/07/2024
Due to engineering sickness, this work has been proponed until the 26/07/2024
UPDATE 04 – 26/07/2024 – 23:30
This work has started.
UPDATE 05 – 27/07/2024 – 02:15
This work is complete. Engineers are monitoring.