We are aware of an issue affecting a large number of subscribers not being able to connect to the internet.
Initial reports and investigations seem to suggest this may be a problem within the wider BT Wholesale network as a number of other ISPs are reporting the same issues.
We’re continuing to investigate with our supplier and will provide further information when we have it.
UPDATE01 14:26
We can see that service was restored on the majority of circuits at approximately 1pm. We are still in correspondence with our suppliers in order to obtain information on the cause.