Our network monitoring has alerted us to increased latency and packet loss on some Talk Talk EFM circuits. We have raised a fault with our supplier and are currently awaiting there response.
UPDATE01 – 10:55
Our network monitoring is showing a reduction in packet loss and latency, however we have not had an official update.
UPDATE02 – 11:50
Our network monitoring is again showing latency increasing along with packet loss. We have chased for an update.
UPDATE03 – 13:13
Our supplier has advised this is being caused by an overloaded transit link due to windows updates. We have escalated this response to there management as this level of service should not be contended on a wholesale level. We are awaiting there response.
UPDATE04 – 15:00
Latency has returned back to normal and packet loss has gone. We are still awaiting an official clear and response to our escalation.