Network monitoring has advised us that one of wholesale L2TP fibre links are down for xDSL. This is part of our backup network and is not service affecting, however due to its non operation at this time the DSL network is classed as *At Risk* Further updates will be published once available.
This is currently suspected to be a fibre break within one of our cross connects at Telehouse East.
UPDATE 01 – 07/07/2017 – 23:30
We have been advised by Telehouse staff that fibre cleaning works took place on our cross connect. This has restored service and we have confirmed this at both ends.
UPDATE 02 – 10/07/2017 – 09:30
Service has remained stable so we are closing this incident.