LON01 – 17/11/2015 – 13:50 – Leased Lines – *Vodafone incident* *Resolved*

We are currently aware of an issue affecting a number of on-net and off-net Vodafone based circuits. We will continue to work with our suppliers and publish updates as they become available. UPDATE 01 – 12:10 We have seen sessions restore, however are still pending an update from Vodafone. UPDATE 02 – 12:40 Telecity have … Continue reading “LON01 – 17/11/2015 – 13:50 – Leased Lines – *Vodafone incident* *Resolved*”

We are currently aware of an issue affecting a number of on-net and off-net Vodafone based circuits.

We will continue to work with our suppliers and publish updates as they become available.

UPDATE 01 – 12:10
We have seen sessions restore, however are still pending an update from Vodafone.

UPDATE 02 – 12:40
Telecity have confirmed that this incident was caused by an isolated power issue. Telecity engineers are working to ensure the underlying issue is fully resolved. Until we receive confirmation from Telecity that all work has completed, previously affected services should be considered as at risk.

Further updates will be provided as they are made available from our suppliers.

UPDATE 03 – 14:57
We have been advised via another supplier of the following:

We are aware of an issue at Telecity Sovereign House. The issue has been confirmed to be a wide-spread power outage affecting the ground floor up to, and including the 4th floor. The power appears to be currently intermittently available and engineers are on site investigating the source of the problem. At this time, the DC are unable to advise the cause or why resilient systems failed to take over.

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