EasyIPT – Inbound Calls – 12:45 – 21/07/2014

We are aware of an issue with inbound calls via one of our carriers. Engineers are working to urgently restore service. UPDATE01 12:50 Service was restored however has been lost again. Outbound calls are routing over alternative carriers. Our senior engineer is currently dealing directly with the carrier. UPDATE02 13:23 Service has been restored; An … Continue reading “EasyIPT – Inbound Calls – 12:45 – 21/07/2014”

We are aware of an issue with inbound calls via one of our carriers. Engineers are working to urgently restore service.

UPDATE01 12:50
Service was restored however has been lost again. Outbound calls are routing over alternative carriers. Our senior engineer is currently dealing directly with the carrier.

UPDATE02 13:23
Service has been restored; An RFO will be issued shortly. We apologise for any inconvenience caused.

UPDATE02 14:00
This issue has reoccured, the root of the problem has been identified and we are building an RFO that will be published shortly.

Outage Report
Major Incident Report – EasyIPT Outage 21-07-14

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