We are aware of an issue with inbound calls via one of our carriers. Engineers are working to urgently restore service.
Service was restored however has been lost again. Outbound calls are routing over alternative carriers. Our senior engineer is currently dealing directly with the carrier.
Service has been restored; An RFO will be issued shortly. We apologise for any inconvenience caused.
This issue has reoccured, the root of the problem has been identified and we are building an RFO that will be published shortly.
Major Incident Report – EasyIPT Outage 21-07-14