We are aware of an issue affecting a large number of subscribers not being able to connect to the internet.
Initial reports and investigations seem to suggest this may be a problem within the wider BT Wholesale network as a number of other ISPs are reporting the same issues.
We’re continuing to investigate with our supplier and will provide further information when we have it.
We can see that service was restored on the majority of circuits at approximately 1pm. We are still in correspondence with our suppliers in order to obtain information on the cause.