Monthly Archives: January 2017

EasyLL – Vodafone based circuits – 13/01/2017 – 18:20

We are currently and investigating an issue causing a loss of connectivity for a small number of Vodafone based connections. We are working on the problem and further updates will be provided as and when they become available.

At this stage we believe it to be a faultly NTU within Vodafone.

Clients with backup will have automatically rerouted.

UPDATE02 – 19:05
We have seen services restore and await an update from Vodafone.

LON01 – EasyIPT – sipwise.easyipt.co.uk – Decommission from the 20/01/2017

Following on from the disruption caused by this media gateway and the upgrade plan already in place that was subsequently expedited. We are pleased to announce the successful installation of several new media servers to take its place.

Customers who have a managed PBX with us with be automatically migrated over during the next week. (no downtime is expected)

Partners / Customers who managed there own PBX will be required to arrange there own migration and are advised to contact us ASAP so we can assist in the transfer. In this instance like-for-like accounts will be setup on the new platforms (sip01.easyipt.co.uk) enabling 3rd party systems to be moved over seamlessly for outbound call. Inbound calls can then be re-routed to the new account with only a few minutes downtime where planned correctly.

sipwise.easyipt.co.uk will be taken out of service on the 20/01/2017 from 20:00

UPDATE01
This has been extended until the 01/02/2017

UPDATE02 – 31/01/2017
This has been delayed until the 10/02/2017 @20:00 due to this months billing cycle end. This will not be pushed back any further.

UPDATE03 FINAL – 10/02/2017
This work is now complete and sipwise.easyipt.co.uk has been taken out of service. All remaining numbers not moved have been re-pointed so they will come back in to service once any remaining trunks are registered / moved without further involvement from ourselves.