Monthly Archives: October 2013

02 Wholesale LLU – Outage – 13:00 – 21/10/2013

We are aware of a network wide issue affecting DSL sync and PPP sessions on some 02 wholesale LLU ADSL2+ circuits.
Engineers are working to locate the fault.
We will provide further updates once they are provided to us.

UPDATE 01 – 14:23
Engineers are still working within wholesale to find the root cause of the fault. Connectivity has been intermittently restored.

UPDATE 01 – 17:10
We’ve now been advised that the supplier has identified a fibre fault at Telehouse and are now attempting to get it resolved as soon as possible. We’ll continue to update as the updates are available.

EasyIPT – Carrier fault – 15:02 – 22/10/2013

We are aware of an issue with one of our carriers where SIP registrations are being refused resulting in a loss of service. We feel this is a repeat of a recent issue experienced with this Carrier and are in discussions for clarification.

We will provide updates as they become available.

UPDATE01 @ 15:19

We are seeing sessions starting to reconnect and service is being restored. We apologise for any inconvenience and will be taking this up with the Carrier and obtaining an outage report which will be provided once available