12/12/2018 – 21:50 – LNS02 Broadband Gateway

Following on from a unexpected reload of LNS02 and after reviewing the logs we will be upgrading the firmware on this device shortly under an emergency maintiance window.

UPDATE01 – 22:10

The emergency works are now complete on LNS02. This device haas been reloaded and is accepting connections once again. We have provided the logs to the hardware vendor. 

We will need to do the same with LNS01 however, this currently has a large number of active connections and work to move these across the network is needed. This will be done at a later date as we do not believe this device is at risk of the same failure.

We do apologise for the inconvenience caused.

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